Survey Help - London

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Need help reading your water or electricy bill?

See London Hydro's useful site here.

Steps for downloading your Union Gas data:

  • Log in to my accounts 
  • Select Bills & Payments
  • Select Download all Data
  • Select date range: last 12 months
  • Start download
  • Open file
  • Sum values in Column L (Consumption) and enter total value in the survey!
  • Having trouble? Email

Sample Union Gas Bill

Sample London Hydro Bill

To calculate your annual electricity consumption for last year, sum the values under the Total kWh column (item 11), and enter this value under the "Annual electricity consumption (single value) kWh" question on the survey.


Not sure about your garbage or recycling bin size?

Visit our FAQs page for examples.

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Track and decrease your household's greenhouse gas footprint.

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